Shipping Policy
Thank you for shopping with us! We strive to offer fast and reliable shipping to get your products to you as quickly as possible. Please review our shipping policy for important information on how we process and ship your orders.
Order Processing Time
- All orders are processed within 2–3 business days (excluding weekends and holidays).
- Orders placed after 04:00 PM may not be processed until the same day.
- You will receive a confirmation email once your order is processed and ready to ship.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping (5–7 business days)
- Next-Day Shipping (1 business day) – Available for orders placed before 10:00 AM
Please note: delivery times are estimates and may vary depending on your location and carrier. Delays caused by weather or holidays are beyond our control.
Shipping Costs
- Shipping costs are calculated at checkout based on your order weight, size, and delivery location.
- Orders over Rs. 249/- qualify for free standard shipping (within all over India).
Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can track your package’s journey. Please allow up to 24 hours for tracking information to update.
Address Accuracy
Please double-check the shipping address before completing your purchase. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses. If you need to make a change, please contact us as soon as possible.
Missing or Damaged Packages
- If your package is lost or damaged in transit, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.
- If your package is marked as delivered but you have not received it, please check with your neighbors or contact your carrier for more information.
Returns & Exchanges
Please refer to our Returns & Exchanges Policy for more details on how to return or exchange an item.
If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to our customer service team at www.curlyknotshop@gmail.com .
Thank you for choosing Curly Knot! We appreciate your trust in our products and services.